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Airlines

Alaska Airlines Tests AI Vision for Loyalty and Flight Search

Though the new Alaska Airlines AI flight search tool has issues, it's an early glimpse at how the future of airline loyalty tech and search could look.

Justin Dawes | 2 hours ago

Online Travel

Kayak CEO Says Online Travel ‘Still Sucks’ and He Wants to Stay ‘Until It’s Fixed’

Twenty years later, Google is the leading global player in travel metasearch. Steve Hafner can do little about that but argues travelers can snack on Google but they should come to Kayak for better results when they are ready to book.

Dennis Schaal | 17 hours ago

Airlines

Automatic Refunds For Flyers: Here’s How it Works in Europe

The European Union’s rule gives a glimpse into how the U.S. may enforce its automatic refunds policy – though there are key differences.

Meghna Maharishi | 1 day ago

Hotels

Soho House Check-Up Months After Dire Report: What the Latest Numbers Show

Soho House is continuing its streak of losing money every year since its founding in 1995. But it also appears to be improving on key metrics.

Sean O'Neill | 2 days ago

Airline Weekly

Spirit Airlines and a Japanese Update

2 days ago

Online Travel

The Expedia CEO Transition: The Challenges Facing the New Boss

No one ever said revamping the nuts, bolts and servers of a sprawling Expedia Group would be easy. How 2024 plays out will say a lot about whether all that toil was worth it.

Dennis Schaal | 2 days ago

Tour Operators

Dubai Gains Ground In The Tours And Activities Market

Dubai is skyrocketing in popularity as a destination for tours and activities and operators are quickly hopping on the trend.

Jesse Chase-Lubitz | 2 days ago

Short-Term Rentals

Airbnb’s Icons: Gimmick or Marketing Genius?

Airbnb has reentered the Experiences space with the launch of Icons. Editor-in-Chief Sarah Kopit and Head of Research Seth Borko discuss its prospects.

Rashaad Jorden | 2 days ago

Tourism

2024 U.S. Election Won’t Scare Off Tourists, But It Will Make Advertising More Expensive

As the U.S. enters its most expensive election cycle, tourism marketers are going to need to get creative to stay on top of the minds of targeted audiences.

Dawit Habtemariam | 2 days ago

Hotels

Hilton Grand Vacations: Weak Yen Dents Japanese Appetite for U.S. Timeshares

Hilton Grand Vacations is also eyeing a sales boost by inheriting Bluegreen's marketing deal with Bass Pro's 200 stores after the timeshare giant fully digests its latest acquisition.

Sean O'Neill | 3 days ago

Daily Lodging Report

Marriott International Expands Canadian Pipeline

Marriott International has significantly strengthened its presence in Canada, experiencing a 36% increase in hotel-level leisure revenue in 2023.

3 days ago