digital diplomacy

In our book, First Globals: Understanding, Managing, and Unleashing the Potential of Our Millennial Generation, Joan Snyder Kuhl and I present a number of prescriptions for welcoming Millennials into the workforce. One of my favorites involves the creation of a First Globals Technology Corps, a practical and cost-efficient way of utilizing the special skills of this mobile and techno-savvy age cohort, while at the same time, allowing them to make a real difference in the world.

Iran is a country of many contradictions. You have have heard that before. Unrelated men and women aren't allowed to mingle freely, yet they find a way to do so. Women are required to cover their hair, but many cover it in a way that becomes a fashion statement. There are many others. Here's another contradiction: Iranian officials — including the President Hassan Rouhani and foreign minister Javad Zarif — are frequent users of social media. Yet Iranian citizens are officially banned from signing up.

The use of social media is exploding in Brazil. It's the third largest market for Facebook; fifth largest for Twitter. The controversial women-only app Lulu recently launched here and quickly became the top downloaded app in the country, making Brazil Lulu's biggest market. "I think it is cool because it's a social network for what all women throughout history have always done," says 20-year-old Marcela, as she taps away at the Lulu app on her iPhone.

On the cusp of the New Year 2014, I went to St. Peter’s Square to see and hear perhaps the only person in the world -- not counting Justin Bieber, Rihanna or the boys in One Direction -- able to draw an eager outdoor crowd of 100,000 on a chilly, drizzly, gray December afternoon. It was Pope Francis’ first Christmas Day speech to the city and the world, and what I witnessed was a leader aware that he lives in an era of rampant digital disruption.

“Why tweet in English?” demanded a pro-government commentator of his opponent in a TV debate, insisting that Turkish people tweeting in English about the recent graft probe is part of an international conspiracy. Twitter has become the most recent fixation of Turkey’s ruling party who alleges the social media platform is a part of the international conspiracy against the Justice and Development Party, Ihsan Dagi discussed in a piece originally published by Turkey’s Today’s Zaman.

I had the pleasure and privilege to attend yesterday’s meeting of the Broadcasting Board of Governors as a member of the public. The session featured two fascinating presentations and discussions. First, Voice of America Director David Ensor gave an inspirational presentation on the mission, goals, accomplishments, and challenges facing the Voice of America.

Surveillance and spying on world leaders and the general public across the globe have crushed people’s trust in the Internet and other high-tech equipment. More importantly, these actions have infringed on human rights. There was skepticism last week when the UN General Assembly’s Human Rights Committee issued a resolution to protect the people’s right to privacy against massive and unlawful surveillance.

Last week, I had the opportunity to attend the Digital Diplomacy Open House held at the Canadian Embassy by the Digital Diplomacy Coalition. The event featured small booths and presentations by various countries with embassies in DC. During their presentations, I noticed a few trends with regards to the conduct of digital diplomacy as practiced by the participating organizations.

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