Digital Diplomacy & New Technology

In traditional diplomacy, a foreign public’s first impressions are formed by the architecture of embassy compounds, the grandeur of ambassadorial vehicles, the candor of diplomatic representatives, or the elegance of diplomatic functions. They serve as representations of the power, culture, and influence of the sending state. In digital diplomacy, a foreign public’s first impressions are often formed by the embassy website.

Ilan Manor responds to a recent article which examined the U.S. Advisory Commission on Public Diplomacy's report on data-driven public diplomacy.

Last month, All Azimuth published an article by Bean and Comor titled "Data Driven Public Diplomacy: A Critical and Reflexive Assessment." As the scholars note, the rise of digital technologies, and the utilization of digital platforms in public diplomacy, has seen a greater emphasis on measuring public diplomacy activities and their ability to influence foreign populations. From big data sets to social media analytics, public diplomacy and its evaluation is indeed data-driven.

Esri, the global leader in spatial analytics, announced today that Smart Dubai, the government agency leading Dubai's smart city transformation, has signed an enterprise agreement (EA) providing ArcGIS technology to 44 entities across the government. The EA will be used by Smart Dubai for its smart city platform, called Dubai Pulse, to integrate and map data for better decision-making.

Corneliu Bjola on how embassies and MFAs can properly respond to crises using digital tools.

Articles on how groups such as the Māori in New Zealand and Maasai in Africa are using digital technologies today.

Once a crisis begins to unfold, confusion about the nature, severity, and possible implications of the event is the immediate consequence to affect both authorities and the public. Ironically, this outcome is not prompted by the shortage of information about what is going on, but rather by the abundance of reports on social media channels, most of them reflecting individual reactions to the event, often times with little factual evidence to support them.

Canada Day

A Canadian nation branding campaign turns to its citizens for answers.

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