Luigi Di Martino reconceptualizes listening in public diplomacy as a spectrum covering differences in engagement, goals and approaches.
CPD Research Fellow (2016-18) Alexander Buhmann and Erich Sommerfeldt examine how practitioners view public diplomacy goals.
Why social listening is a critical tool for managing a country's image.
A paper by CPD Director Jay Wang and CPD Research Associate Sohaela Amiri outlining the necessary skills, capabilities, and resources required for cities' emergent role on the global stage.
CPD's latest paper by Director Jay Wang and Research Associate Sohaela Amiri outlines key considerations for U.S. cities to grow their capacity framework.
Profound and influential technological advances are disrupting public diplomacy.
Natalia Grincheva of the University of Melbourne discusses her deep mapping tool to measure the soft power of museums.